CTRs
 
Campus Technology Representatives
 

 
 
 

Email sent to Select Campuses (listed below) on 11/9/2004

Campuses below have reported Macintosh SyncStations in use.

  1. Franklin Elementary School
  2. Huppertz Elementary School
  3. Madison Elementary School
  4. Schenck Elementary School
  5. Brewer Elementary School
  6. Graebner Elementary School
  7. Green Elementary School
  8. Highland Park Elementary School
  9. Japhet Elementary School
  10. Kelly Elementary School
  11. Knox Elementary School
  12. Riverside Park Elementary School
  13. Storm Elementary School

Please be aware that the following email was sent to your principal. This is a courtesy copy.

Thank you for your help in facilitating understanding of the issues involved.


Best wishes,
Miguel Guhlin

P.S. Just a reminder that Campus STaR Charts are due by November 30th. Thank you for communicating this information to your Campus Leadership Team. Currently, your status shows a "Yes/No" [depending on completion, a YES or NO appeared here] as regards to completion.


To: Principal

Re: SyncStations for Handheld Assessments

Date: 11/8/2004

Over the last few months, a problem with TPRI administration has made itself known to Instructional Technology. While we became aware of the problems since they were reported by campuses, the causes of the problems were more difficult to ascertain. Below are the two primary problems--aside from lack of training--that campuses like your's experienced:

1) Slow synchronization of data between Palm Handheld Computer and the Web-based system used for reporting the data.
2) Macintosh computers serving as Synchronization Stations (a.k.a. SyncStations) were failing to send and receive test data properly via the Internet.

For teachers, synchronizing data means taking their Palm handheld to a central computer, putting the handheld in a cradle, then pushing a button. The process should take approximately 3-5 minutes. Instead, on central computers that were Macintosh, the process was taking 4-5 times that. In some cases, synchronization failed altogether. This is not acceptable, especially since 5 handheld assessments are now being used in SAISD with a 6th one from the Math Department set for deployment in the Spring, 2005.

WHAT WAS DONE TO IDENTIFY THE PROBLEM
To identify the source of the problem, Instructional Technology brought the makers of the handheld assessments in--Wireless Generation--and sent them out with technicians to campuses. After much reflection and research, the reasons for the problems teachers encountered were discovered:

1) New SyncStation software had not been loaded on computers. This new software was a critical upgrade from last year because of the increase in handheld assessments required by the Curriculum & Instruction Department. Furthermore, changes in the handheld assessments resulted in a significant upgrade to the software. In fact, the upgrade was so significant that Macintosh computers--even though previously working in 2002-2003--were found to not be acceptable as SyncStations.

2) Macintosh computers were found to fail more often than Windows XP computers.

3) Windows 98/2000/XP computers were infested with spyware software that greatly diminished their ability to send and receive data via the Internet.

WHAT NEEDS TO HAPPEN
Based on these findings, Instructional Technology is STRONGLY recommending that all Macintosh computers be replaced with Windows XP computers so as to ensure successful, future handheld assessments. Failure to follow this recommendation will result in very slow synchronization times at campuses, or worse, failure. This means TPRI assessment data could go untransmitted, as well as result in wasted time on the part of campus staff (e.g. CIC).

This recommendation has been communicated to your Campus Technology Representatives (CTRs). While CTRs will receive more specific information at the November 16th meeting, it is critical that you designate Windows XP computers now to replace Macintosh SyncStations you now have in place at [campus]. Also recommended--but not critical at this time--is replacing Windows 98/2000 computers with Windows XP computers.

You can find information communicated to CTRs online at:
http://itls.saisd.net/ctr/email/email11032004.htm

WHAT DO I HAVE AT MY CAMPUS?
In collaboration with your Campus Technology Representatives, Instructional Technology has gathered a list of SyncStation Operating Systems (e.g. Mac OS 9) along with the location of each. Below is a list of SyncStations--some of them Macintosh, some Windows-- you have at your campus as reported by your Campus Technology Representatives. Note that not all SyncStations 1-7 may have information available for them and not all may be Macintosh. This is simply a list of what you have at your campus.

 

(information below was customized with each campuses information. You can see this information online in Section 5 at http://lms.saisd.net/sql/cat/campus/results.php

SyncStation 1: [Sync1OS]
Location: [Sync1Location]

SyncStation 2: [Sync2OS]
Location: [Sync2Location]

SyncStation 3: [Sync3OS]
Location: [Sync3Location]

SyncStation 4: [Sync4OS]
Location: [Sync4Location]

SyncStation 5: [Sync5OS]
Location: [Sync5Location]

SyncStation 6: [Sync6OS]
Location: [Sync6Location]

SyncStation 7: [Sync7OS]
Location: [Sync7Location]

Remember, you are strongly urged to take steps NOW to replace any Macintosh SyncStations PRIOR to November 16th. Your CTRs will receive more detailed instructions at the November 16th meeting on how to ensure your Windows XP computers are ready to go for January administration of TPRI/Tejas Lee, Dibels/IDEL, and/or CIRCLE handheld assessments, as well as protected from Spyware.

QUESTIONS?
Should you need clarification, please do not hesitate to contact either Claude Ascolese (cascolese@saisd.net) or Miguel Guhlin (mguhlin@saisd.net) at 527-1400 or via email.

Best wishes,

Miguel Guhlin
Director, Instructional Technology
San Antonio ISD, Texas
http://itls.saisd.net
Email: mguhlin@saisd.net
Phone: 210-527-1400 ; Fax: 210-281-0257
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